It does not do this every time but is doing it more the last couple of days. If your washing machine is stuck on one cycle and doesn’t advance, the timer is broken. - Whirlpool Washing Machine Are you using HE detergent? Question: Every 3 out of 5 washes our washing machine will fill with water and just keep filling and filling. The rinse cycle cleans off the detergent and runs at high speeds to help remove soap from the clothes. I put it at spin cycle and restarts it again and it goes on. I noticed similar behavior with my Whirlpool Duet Sport while washing my kid's hockey gear. Have read through the manual and can't find anything about a 'hold' function, but have tried every button/knob in all combinations to no avail. The filter needs to be regularly checked and cleaned to allow all the gunge, fluff and soap clots to get out. Chat to other Netmums about all things household cleaning, from how to tackle stains to how to often to steam clean the kitchen floor. I tried soak once and it worked but not then after. Help. Grr, help. If your washing machine did not unlock at end of Step 1, don’t worry. We also have a Whirlpool Duet (older model), and when it does something weird with the cycle, I unplug for at least 30 minutes (overnight if possible) and so far it has reset back to normal each time. "Middle of the wash cycle". For denim work clothes that need extra help getting clean, turn to the Heavy Duty cycle. Easiest start here is to press and hold the cancel button to see if that clears the cycle. It never did end, so Kid knew what it was to be skating in damp gear that day, I can tell you! The filter needs to be regularly checked and cleaned to allow all the gunge, fluff and soap clots to get out. Is it worth getting an engineer out? It still isn't running properly so have ordered a new machine. The rinse cycle occurs after the clothes in your washing machine have been through the wash cycle. Or is it actually at what should be the start of spin/drain? At the point where the cold water connected to the machine was a tiny mesh filter, filled with iron residue -- I scrubbed it off and the timing went back to normal. I'd waited too long and ended up standing in front of the machine for 30 minutes waiting for the cycle to finish, with "18" on the display the whole time. One common issue that can cause a washing machine’s cycle to stop is the heater to stop working properly. in an apartment where I lived, the washing machine would frequently get stuck on a loop of trying to spin but not quite getting through the spin cycle. During the rinse cycle, the water inlet valve opens to allow water to enter the wash tub. If your appliance shuts off after 30 minutes then the very opposite could be the problem. The drum never fills up with water. No error codes, and it's doing stuff the entire time - the timer just isn't counting down. coins and hairclips usually work their way through to the filter but if there is a coin half  way through the system or a clip stopping one of the fans things rotating it can stop it emptying the water out. I have a Whirlpool HE washer (Model WTW5600XW0) that was purchased in September of 2010 so it is no longer under warranty. To fix a washing machine that stops mid-cycle, try a master reset by first unplugging the washing machine to reset the computer. I didn't realize that the machine wasn't finishing the wash cycle because it sounded like it was doing things/working, but after 2 hours it dawned on me that it should have been finished. When it stops at rinse cycle, I put the machine at rinse cycle again and starts it again and it goes on. It is stuck filling and draining until we unplug the machine. You can also read on to learn the basic ways to reset Whirlpool washing machines. 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