wtf # airbnb What if I need to cancel because of a problem with the listing or host? If booked less than 14 days before check-in, free cancellation for 48 hours after booking, up to 24 hours before check-in. We reached out to Airbnb on her behalf and got a bummer of a response. Airbnb told Glazer that a 100% refund is strictly in the hands of the host. This policy is by invitation only to certain hosts under special circumstances and it allows guests to cancel at least 30 days before check-in and get a 50% refund of the nightly rate and the cleaning fee, but not the service fee. Then you should: If the guest accepts your offer, Airbnb will process your transaction within 48 hours. Type @ and the username to notify that person! 27 on Feb. 10. This leads to confusion and frustration in the rare event that their plans must change. Airbnb has a comprehensive Guest Refund Policy that outlines your obligations as a host in relation to refunds. i’m not sure.....I will have to go and check the initial request. [CDATA[ If the cancellation is within the host's cancellation policy Airbnb will refund you regardless of what the host says. All my communications have been via Airbnb. 27 on Feb. 10. I call number and robot tells me Airbnb doesn’t do phone support for … before check-in) because my plans were tentative at the time. You're their customer, and they want you to be happy. ... left early airbnb never again airbnb nightmare airbnb no contact airbnb no help Airbnb no refund airbnb nyc airbnb refund Airbnb refund policy airbnb review system airbnb safety Airbnb scam airbnb theft airbnb UK airbnb unsafe Airbnb USA airbnb verification airbnb with children … There are family and health issues that can cause a guest to cancel a trip. Learn more about Airbnb’s Guest Refund Policy. I feel like a volleyball, the extenuating circumstances are very tricky and I'm out $320.50 for services I never used due to COVID-19, something I can't control. //