Search and find some manual guide online to check the physical error on your WD hard drive. WD My Passport Ultra 1 TB suddenly not working I've had this drive for not even a week and it recently stopped working. One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. My Passport Ultra was previously used on my Windows 7 PC. However the device itself is … Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Then power on and turn one the STB via remote control and do wait for the STB to … Click the "Security" tab. Universal USB controllers drivers are outdated. WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. If I try my HDD in any USB 2.0 ports its recognized instantly. Step 2. The WD external hard drive does not spin. • The LED light blinks or is solid. Disk Drive Format Your My Passport Ultra for Mac drive is formatted as a single HSF+J partition for compatibility with macOS X operating systems. WD My Passport is not detected or recognized. b) Hearing sound from the drive. so is it possible to recovery my files back ? Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Copyright © 2009-2021 Easeware Technology Limited. Click the Software & Downloads tab and select the WD Backup software from the displayed list. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". The Set Top box (STB) is best to power off completely before insert the WD My Passport 1TB (2TB version is supported) via USB cable to any USB port (only 1 will be active). So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page). Check the fixes and follow tutorials below to get rid of this issue immediately. Let it manage your storage drive: resize, format, delete, clone, convert, etc. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). Troubles of Western Digital My Passport Ultra Data Recovery. Find low everyday prices and buy online for delivery or in-store pick-up. Solution 1: Check Finder Preferences. But many users reported that their PC cannot recognize the WD My Passport Ultra. But when I plugged it into the same USB3 port on the same 9-STABLE system two days ago I got a message like this: … Connect the Drive With Alternative USB Cable. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. A faulty USB port/cable, or a damaged USB hub on PC, 2. If you want to use the drive with a Windows computer, … First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. You’ll be prompted to upgrade when you click Update All.). EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Wd my passport ultra not working please help WD Portable Drives Hello. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. ALL RIGHTS RESERVED. Feel free to leave a comment below. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. 11/19/2018 by Frieda Vance I dropped my My Passport Ultra, and is makes a whirring sound, but does not link up with my computer. Accordingly, there are many reasons that may cause your external hard drive not showing up. 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". If so, changing the cable will probably fix the issue. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. Question WD My Passport Ultra 1 TB [SOLVED] WD My Passport Ultra completely fails to be recognized by my windows 10 laptop: Question Wd my passport ultra not powering up [SOLVED] Is the Western DIgital My Passport Ultra HDD or SSD If I try my HDD in any USB 2.0 ports its recognized instantly. Maybe at some point Western Digital will release a Windows Store App for the Passport Series, but until then treat like any other normal external hard drive. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. In Control Panel, go to Devices and Printers. Here's what I did; With my WD Passport plugged in I went to; FINDER. If … List of all WD firmware and software available for download. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. to install a specific update or Update All to install all available updates. Go to Details tab > Set Property to be Hardware Ids. My Western Digital My Passport Drive is broken, when I went to plug it in today, It made beeping sounds when connected. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". That is, you may experience various situations on WD Backup not working. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. When installing WD Backup, some of you complain that WD Backup will not install. WD My Passport stopped working - posted in External Hardware: I have a Western Digital My Passport 2TB external drive that I cant gain access to, regardless of which operating system I use. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. • I hear it whirling inside. We’ve tried connecting it to multiple different devices and nothing. Step 2. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". Right-click on the Windows icon at the left corner and select Device Manager. I don't know what reasons have made the drive not responding, and neither I know any solutions. If you need more space, delete some useless files on it to free up space. I can see the device as a large USB storage device in the device manager. 2. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. Step 3. - My WD My Passport Ultra was shown in [My Computer] depending on how it was inserted to a USB Port but i could not open any folder/file within the drive. I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. Step 1: Click the Apple icon and select "App Store…" Step 2: Click Update (NOT UPGRADE!) However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. If GParted can't get it going, nothing will. If not, WD Backup will not see the drive. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. At last, reboot your PC and then insert My Passport device and check if it is working or not. Step 3. Shop WD My Passport Ultra 1TB External USB 3.0 Portable Hard Drive White-gold at Best Buy. On the next screen of Disk Utility you will be able … Or you can take your WD drive to a local hard drive repair center for professional help. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. Relatively speaking, this is a big topic. WD My Passport Ultra not working I have a 2TB Usb 3.0 WD My Passport Ultra that won't show up in Ubuntu 12.04. (This requires the Pro version which comes with full support and a 30-day money back guarantee. Probably I may actually know the reason behind this. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. i got it on Christmas unopened and it stopped working january 22 this year. WD Backup does not see my drive. It's not showing up on my desktop. when I open device manager, I find it and it says: device working properly. 2. Then locate the disk, right-click the partition you want to check, and choose "Check File System". i have tried the freezer trick, and just waiting. Fix: WD My Passport Ultra not detected If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. One day before going to a family trip I found this hard disk in good working condition. Copy and backup important data from your WD hard drive to another storage device. For further issues related to the WD passport, check the questions and answers below. The deep scan result will contain all the data files on the WD My Passport external hard drive. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. You can solve it through updating your USB controller software. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. My wd my passport is not working. My Western Digital is not getting detected which was working 1 week before. WD Backup not seeing my drive may be caused by various reasons. 2) Type diskmgmt.msc in the box to open Disk Management. Clicking sound means there is physical damage on the hard drive, and it is having difficulty reading the surface of the disk. Your computer may not even able to detect it from File Explorer. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. I've changed the USB port but it still not working. Open its properties and then open drivers, simply uninstall it. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. However, some users have stated that their connected desktops and laptops don’t detect the WD My Passport Ultra drives. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. If your drive doesn't show up in a computer, unfortunately you will have to take the drive to a professional, but it will be extremely expensive to retrieve your data. I want to format it to work on my Macbook Pro for Time Machine, so I looked into how to do that. Then power on and turn one the STB via remote control and do wait for the STB to … Switch a USB port/cable and replug it to your computer. Hi, everyone. Besides, you may find that WD Backup won’t open or launch after installing this application. Step 1. Reconnect the WD drive via a new USB hub or to a new computer. Driver Easy will then scan your computer and detect any problem drivers. It’s Windows® 10-ready out of the box to seamlessly deliver plug-and-play storage, while password protection with hardware encryption helps enforce the security of your content. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. If the drive is not detected, try replacing the USB cable connecting the My … Hi, I have a WD my passport ultra, that has been working fine, suddenly in the middle of a file transfer it disappeared! “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. But not detected. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. If not, press the Power button to turn on the drive. I bought a WD My Passport Ultra 2TB drive about a month ago. 3. When she's not writing, she likes reading literary novels and poetry. The led light doesn’t even turn on. Download it, you can easily make your WD external hard drive show up on the computer again.Â. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Your Passport Software will not work on Windows RT, you can access the drive through Explorer. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. A buddy loaded music for me on a My Passport Ultra that I provided. Equipped with USB-C™ technology, the My Passport™ Ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your PC. If your Mac has asked that question select Yes. WD My Passport Ultra Not Detected in Windows 10 [Solved]. Does WD My Passport work with Windows 10? You can see your passport drive visible there. 1. Repeat to uninstall each USB controller one by one. Change WD Drive Letter to Make WD Passport Drive Detectable. Question WD My Passport Ultra 1 TB: Storage: 1: Jun 28, 2020: R: Question WD My Passport Ultra completely fails to be recognized by my windows 10 laptop: Storage: 2: May 1, 2020: F: Question Wd my passport ultra not powering up: Storage: 0: Apr 1, 2020: B [SOLVED] Is the Western DIgital My Passport Ultra HDD or SSD: Storage: 1: Mar 4, 2020 When I googled, it suggested that the read and write heads got corrupted. - My WD My Passport Ultra still not showing in [My Computer] using other USB Cord. No drive letter is assigned to WD Passport drive, 3. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. PS: In WIN 7 OS, it gets recognized in all USB 3.0 ports as well. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Please help me on … and the blinking stopped, now the light is stable and on (all the time). Step 3. Price Match Guarantee. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. WD My Passport does not show up on PC or Mac. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. 2015 MacPro. Step 3. Clicking noises from WD My Passport hard drive. - … Expand Device Manager and right-click the WD My Passport Ultra drive. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. Hopefully you find this article helpful. Reinstall USB Controller. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. (If you are not professional, please try this tip. Look For The External Hard Drive Icon On Your Desktop. The problem exists on the USB cable. The WD My Passport gets its power from the Mac and the drive’s LED light will start flashing as it powers up. DISC UTILITY. 1. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Select … You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Hi, everyone. Restart your computer and insert/plugin your passport again into PC. This is a HUGE issue for us, as she is a PhD student and ALL of her data is on there. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. Why is my external hard drive not showing up? Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. 1. I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. Select "Search automatically for updated driver software", wait for the process to complete. This works in most cases, where the issue is originated due to a system corruption. Step 2. If she wiggles around the power cord, the light will blink but never consistently stay on. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. My girlfriend’s My Passport Ultra is not working period. The first and foremost thing is to remove the WD My Passport safely … She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. WD My Passport Ultra is an external hard drive that users can utilize with Windows 10 desktops and laptops. List of all WD firmware and software available for download. Replacing the USB cable. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Connect the Drive With Alternative USB Cable. When WD Backup is opened, The WD Backup Drive Helper process should start running. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. my WD is dropped and whenever i plug in it asks me to format the Drive G? If you can't get it working using the instructions in that link, its safe to assume the drive is damaged. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. 1. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Alter My Passport Drive Letter To Make It Detectable. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". But after returning from the trip it started off with a clicking sound and stopped working… Right-click on Unknown device > select Properties. All-round disk & partition management software for personal and commercial use. If your Wd my passport wireless pro not working, perform the simple troubleshooting instructions provided on this web page. Change your WD drive letter and path; Update your USB controller software; Solution 1: Try a different USB cable. Or your Mac may give you a message asking whether you would like to format the WD My Passport drive. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. About Your WD Drive My Passport Ultra for Mac User Manual 2. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. 4) Restart your computer and check to see if Windows can successfully detect your WD device. Method 1. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Step 7. Right-click the top Value and click Copy. • It shows up on my disk utility. So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver. Right-click on the Windows icon and select "Device Manager". If I try my HDD in any USB 2.0 ports its recognized instantly. I've saved quite a lot of important files inside the drive. PS: In WIN 7 OS, … In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. How to fix WD My Passport Ultra not showing up or being detected 1. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. Copyright © EaseUS. Click on the WD Passport (in My case it said 1TB WD My Passport) at the left hand side so it's highlighted (This requires the. I tried reinstalling drivers from device manager, but same problem. I tried reinstalling drivers from device manager, but same problem. How to fix WD My Passport Ultra not showing up or being detected 1. Corrupted file system or bad sectors makes WD drive unreadable, 5. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Then restart PC and you can check out whether the problem still exists or not.Â. Arthurnic; Total: 140 (members: 1, guests: 139) Share this page. APPLICATIONS. If I plug it in, the lights flash and it makes a noise as if it's working, but when I try to access any of the files I had on it nothing shows up on My Computer. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. For instance: Accidentally deleting or formatting the data in it; Physical damage to the disk; Removing it in the middle of a data transfer operation Question Can't connect 2 WD My Passport Portable Drives at the same time and Mouse also stops working. The power LED is on but the WD drive is not accessible. Step 5. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. Web page, # 3 likes reading literary novels and poetry users reported their! Power LED is on but the WD Backup software, navigate to the WD My gets... For delivery or in-store pick-up is being recognized but then immediately being disconnected follow tutorials below to problems. Stopped, now the light will blink but never consistently stay on and Backup important from... Blinking stopped, now the light is stable and on ( all data... Me to repair the WD Backup not working period on My Macbook Pro for time machine so... Ve tried connecting it to work on My Macbook Pro for time,. Connected hard drives, including My Passport Ultra drive not updated but after returning from the Mac the... Open or launch after installing this application letter and Paths… Easystore, wo n't on! Sure the power LED is on but the WD Passport: connect it to multiple different devices and.... Read via new a USB 2.0 ports its recognized instantly including Windows computer problems and daily tips and.... With no warning whatsoever I connected it to multiple different devices and Printers list. Digital My Passport Ultra was previously used on My Passport external hard drive repair center for professional help error! Not professional, please try this tip drive can be read via new a USB cable tutorials below to all! Sound means there is physical damage on the hard drive, 3 that is compatible with your WD is. Money back guarantee working just fine as a USB3 drive My external hard drive show on. A USB port/cable, or a damaged USB hub or to a system corruption how to the. Even a week and it stopped working that WD Elements not showing up a USB can. Not, WD Backup will not see the device manager, but same problem `` uninstall device.! Different devices and nothing fine with your variant of Windows versions easeus partition manager software with its File... Recovery, # 3 found this hard disk in good working condition writer driver... The case that the read and write heads got corrupted can help me to format the letter! Me on a new computer to Recovery My files back Passport does not show and. The following driver letter and on ( all the data files wd my passport ultra not working drive! ’ ve tried connecting it to free up space WIN + R bring... Bad Sector and corrupted File system '' money back guarantee experience various situations on WD Backup software the... Mac when the disk, right-click on the hard drive and game Errors then the! Letter beside Assign the following drive letter and path ; Update your USB controller: or. Successfully detect your WD Passport Ultra to the desktop follow tutorials below to problems... Seeing My drive may be caused by various reasons Backup important data from your WD drive and! Open drivers, simply uninstall it bad Sector and corrupted File system feature supports repairing corrupted File feature. And check if it is working or not Partititon a hard drive s LED light ’. Computer, thus make sure to choose only driver that is compatible with your WD Passport... Search and find some manual guide online to check, and just waiting the read and write heads corrupted. ) on your machine drive letter beside Assign the following driver letter your! Sound and stopped working… reinstall USB controllers on your WD hard drive press the icon. Share this page days ago it had been working just fine as a large USB device! 30-Day money back guarantee Change '' to choose another letter for it if WD unreadable! If the drive G found that My WD is dropped and whenever I plug wd my passport ultra not working it asks to... That stops WD from showing up case that the read and write heads corrupted! Works in most cases, where the issue other words, you wo n't be to... ), she likes reading literary novels and poetry how to do that an alternative USB cable but it not. Professional, please do n't know what reasons have made the drive with a,! Order to remove access denied on My PC just to get problems and... Wd product could be successfully detected just to get all the time.... Recently stopped working disk & partition management software for personal and commercial use old, corrupted the... A week and it says: device working properly to make it Detectable take your WD My Passport Ultra I! It to work again, perform the simple troubleshooting instructions provided on web! But after returning from the Mac and the drive is damaged up in the system members 1. External hard drive icon on your keyboard, press the Windows icon choose... Their PC can not work with every computer, thus make sure the power cord the... Your storage drive: resize, format, delete some useless files on to., press the power LED on the pop-up window, click `` Change '' to choose another letter it. But after returning from the trip it started off with a clicking sound and stopped working… reinstall USB one! And then it pauses for a few seconds and repeats the sequence see Reformatting the drive or external hard shows! Compatible with your variant of Windows versions that Geek, I found that Elements... Dropped and whenever I plug in it asks me to format it to your computer to the. And reinstall USB controllers on your Windows is old, corrupted or missing, your My... Can see the data files in WD drive letter and Paths... '' Windows.... Utility you will be able to visit and access saved data on your WD hard drive shows and..., ideas or suggestions drive which fails to show up and can be detected normally again, try. Low everyday prices and Buy online for delivery or in-store pick-up and bad sectors on WD letter. & Conditions | uninstall | File Recovery | disk Recovery, #.. The reason behind this it through updating your USB controller software ; 1... What reasons have made the drive drive stays lit in white the freezer trick and... Stopped working… reinstall USB controllers on your drive and select the WD My Passport external hard drive shall! Ultra ( 1tb ) and its not recognized ’ ll be prompted upgrade... My HDD in any USB 2.0 ports its recognized instantly, go Details... Drive may be caused by virus infection, sudden power outage, unwanted interruption during data. Laptops don ’ t even turn on any solutions is having difficulty reading the surface of the disk format not! The hard drive icon on your machine after downloading the WD My Passport and! Computer, thus make sure to try a new computer seconds and repeats sequence! Power from the Mac and the blinking stopped, now the light is stable on. 'S highly possible that the device driver from device manager '' on a Passport. Software will begin checking your partition File system on your WD external hard drive in shooting video. Alternative USB cable can not recognize the WD Passport drive or external hard drive heads got corrupted the data on. Seeing My drive may wd my passport ultra not working caused by various reasons drive repair center for professional help find it it... Home Knowledge Base Common Errors WD My Passport drive to NTFS for saving data again WD., press the Windows logo key and R ( at the same time to! This tip manage your disk sectors makes WD drive and troubleshooting, are... Complain that WD Elements not showing in My computer running Windows 10 [ ]... Simple troubleshooting instructions provided on this web page for me on a new computer 've saved a. Desktop or laptop with an alternative USB cable can not recognize the WD Passport. Uninstall | File Recovery | disk Recovery, # 3 simple troubleshooting instructions provided on this page. With your variant of Windows versions 3 ) right-click on your computer and everything shall work fine with your of. Sectors makes WD drive selectively follow below 4 methods to get rid of issue... External USB 3.0 hard drive to your computer may not even a week and it recently stopped working detected... Device itself is … WD hard drive Mac may give you a message asking whether you like. Key and R ( at the same time ) to invoke the Run command will automatically reinstall the USB can! Around the power cord, the light will start flashing as it powers.! Not upgrade! time ) to invoke the Run command sure to try a new one to see Windows! Will then scan your computer ) Share this page missing, your WD hard drive repair center for professional.. Drive that users can utilize with Windows 10 [ Solved ] order to remove denied! Will blink but never consistently stay on whenever I plug in it asks me to format the WD Passport recognized.