Call center sales representatives generally provide telecommunication services to customers. Remote, › Optimization Specialist Job Description, © 2015 worldsciencejobs.com. ... Posted: (2 days ago) Those seeking to work in a Call Center Customer Service Representative position need to make display in their resumes of a high school diploma and optionally showcase specific training. Whether you choose to apply or just leave your information, we look forward to staying connected with you. Search 49 Call Centre jobs now available in Edmonton, AB on Indeed.com, the world's largest job site. Atlanta Police Department Careers Atlanta Fire Rescue Careers Our Employees Employee Benefits Careers . New 311 call center representative careers are added daily on SimplyHired.com. Mobile 311 apps gave way to online services like SeeClickFix, which attempt to sell cities access to a platform that falls somewhere between a 311 call center and a social network. To find out more, see our Cookies Policy. Posted: (2 days ago) How to report a new 311 request or check status of existing request: Phone: Dial 311 or (816) 513-1313; Report a problem online by pointing on a map or typing an address. Please provide a type of job or location to search! What about during emergencies – will 311 be on the job? In New York City’s 311 call centers, over 350 employees work tirelessly around the clock (you can reach a representative 24-7-365) to answer residents’ burning questions about everything from ... https://www.mentalfloss.com/article/62168/12-secrets-311-operators. The low-stress way to find your next 311 call center representative job opportunity is on SimplyHired. Walk-in service is available at our 311 Service Centers in north, south and west Miami-Dade. Nyc 311 Operator Salary . This site uses cookies. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. 311 Call Center Careers . The national average salary for a 311 Call Center Representative is $28,499 in United States. Text DC311 (32311) Text to DC311 (32311) enables you to report city service issues and check the status of submitted requests. In just six months on the job, my managers already had me onboarding and training new employees. Gathered,verified and entered all required customer information into a computerized tracking system for tracking purposes. Positive Outlook. Strategic Customer Service (311): The call center takes non-emergency (80%) and emergency (20%) calls and is a twenty-four/seven (24/7) operation. This estimate is based upon 1 City of Edmonton Call Center Representative 311 salary report(s) provided by employees or estimated based upon statistical methods. You will hear a recording giving you the hours of operation and directing you to visit the website at www.atl311.com. View all Careers at City of Atlanta. Search 64 311 jobs now available on Indeed.com, the world's largest job site. Make sure to add requirements, benefits, and perks specific to the role and your company. Get new jobs for this search by email. • Maintain customer satisfaction. … Q. A. The CUNY 311 Project provides the opportunity for CUNY students to work as part-time 311 Call Center Representatives (“CCRs”) within New York City’s 311 (NYC 311) Customer Service Center. Go Jobing! Sort by: relevance - date. It is unnecessary to write the phrase “references available upon request†at the bottom of the resume, as this wastes a valuable line on the document. Posted: (6 days ago) CIVIC ACTIVITIES Breast Cancer Walk - Active volunteer and Fundraiser NYC Food bank (Bronx Food Pantry) Jobs At 311 Call Center. 311 - Call Center - Customer Service Representative Job Details Level Entry Job Location DATAMARK INC - 311 CALL CENTER - El Paso, TX Position Type Full Time Education Level High…Tasks include providing day-to-day customer service needs for citizens of El Paso, inputting work orders and dispatching city staff to customers as required while providing excellent customer service. Salary estimates are based on 5,759 salaries submitted anonymously to Glassdoor by 311 Call Center Representative employees. Provided accurate and appropriate information in response to customer inquiries. This estimate is based upon 1 City of Edmonton Call Center Representative 311 salary report(s) provided by employees or estimated based upon statistical methods. Q. Skip to Job ... part time - customer service representative - government - data entry - dispatcher - call centre. Contract Call Center Representative Job Responsibilities: Determines requirements by working with customers. Apply online for all jobs today. See all Call Center Representative 311 salaries to learn how this stacks up in the market. 311 is residents’ hotline for City services and information. 311. Please call 311 for language assistance. Mastery of customer service management systems and databases. Salary/Rate $32.01 – $35.06 / Hour. Job Type Part-time, Part-Time. Learn about NYC 311 culture, salaries, benefits, work-life balance, management, job security, and more. This position will report to the Communications Manager, 311. ... 311 Call Center Supervisor: 2701 018: 311 Training & Development Coordinator: 4173 016: 311 Training & Development Specialist ... https://www.ocfl.net/EmploymentVolunteerism/CompensationandJobDescriptions.aspx, Posted: (3 months ago) The ideal candidate is an experienced customer service representative who has excellent communication and customer service skills (call center experience would be an advantage). Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. You can change your consent settings at any time by unsubscribing or as detailed in our terms. Filter by location to see 311 Call Center Representative salaries in your area. Posted: (2 days ago) 1865-2008 § 2 (part), Chapter 2331 - DISCRIMINATORY PRACTICES; CIVIL RIGHTS; DISCLOSURE, Section 2331.03 the City may not ... https://www.columbus.gov/search.aspx?q=jobs. Posted: (29 days ago) -volunteer POTS (Part of the Solution) - volunteer Visiting Neighbors -volunteer, BBA : Finance Computer Information System Current. What happens if I call 311 during off-hours? https://www.govtech.com/dc/articles/What-is-311.html, Posted: (2 days ago) Posted: (2 days ago) Striving to achieve first call resolution and maintain the quality of service provided by the call center. As a call center representative at Verizon, I spent two years honing my upselling techniques, conflict resolution skills, and phone etiquette. Under the direction of the CUNY Program Manager, and in collaboration with appropriate DoITT staff, the Call Center Representative will work with the CUNY 311 Project performing the following tasks: • Answer incoming calls within the 24-hour/7-day/week operation in a professional and courteous manner. https://www.austintexas.gov/department/311. Job Titles and Codes. Part Time Page 2 of 2 Revised: 08/01/2015 Critical Thinking – Uses logic and reasoning to identify … 311 Call Center Representative . https://www.broward.org/CallCenter/Pages/Default.aspx. 311 Nyc Job Openings . 311 Call Center Representative The Customer Service Representative will work for the Mayor’s 311 Constituent Services Office answering all incoming requests in a friendly manner, responds to routine questions and takes complaints from both city staff as well as the general public. By the end of my tenure at Verizon, I had achieved the following results: Customer Service Rating= 98% over two years; Resolved 94% of … Check status of previously submitted service requests. Call Center. Q. Filter by location to see 311 Call Center Representative salaries in your area. The national average salary for a 311 Call Center Representative is $28,499 in United States. The NYC 311 phone system provides New Yorkers with one easy-to-remember number to … 36 311 customer service representative jobs available. 311 Operator Exam Nyc . Search our Alabama 311 Call Center Representative job listings to find great local jobs. Receive alerts with new job opportunities that match your interests; Receive relevant communications and updates from our organization, https://atlantaga.jobs.net/job/atl311-call-center-representative/J3N0RT6MWD0P3T6456V. On average, call center’s experience a turnover rate of between 30-45%; The cost to replace a call center worker can be 25-30% of a full salary and benefits package; 78% of consumers have backed out of a transaction or not made an intended purchase because of poor service from a call center employee; Why Use Pre-Employment Testing, https://www.criteriacorp.com/solutions/pre-employment-tests-for-call-centers. Posted: (3 months ago) https://www8.miamidade.gov/global/service.page?Mduid_service=ser1499362908113855. Displayed here are job ads that match your query. Improved call center functionality and service capacity by resolving customer complaints efficiently and. See salaries, compare reviews, easily apply, and get hired. Recommends. ... 311 Call Center Supervisor: 2701 018: 311 Training & Development Coordinator: 4173 016: 311 Training & Development Specialist ... http://www.ocfl.net/EmploymentVolunteerism/JobDescriptions.aspx. Call Center hours Monday - Friday: 8:00 AM - 5:00 PM Saturday/Sunday: Closed Phone Number: (614)645-3111 or Email us: For a Police or Fire emergency, dial 9-1-1. Hours of Work (bi-weekly) 70.00. Our ambassadors are always ready to answer any question, or assist with any issue you may have regarding City of Austin departments or services 24 hours a day, 7 days a week, 365 days a year. Find current job opportunities with Columbus Public Health. New Grad PLEASE NOTE: If you have a non-emergency Police or Fire issue that needs prompt attention outside the normal business hours of the 311 Service Center, please call (614)645-4545. 11 311 call center representative jobs available. The following is a list of Orange County job descriptions, not vacancies. Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions Number to … 311 call Center Representative salaries in your area job ads that match your.! System provides new Yorkers with one easy-to-remember number to … 311 call Center representatives... Mobile app for Apple & Android users ( 2 days ago ) all the Frequently asked questions about.... Service inquiries in a timely and accurate fashion available at our 311 Centers... 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