Southwest Airlines only provides air transportation for Southwest Vacations packages, but the reservations themselves are contracted through a third party vendor, Apple Leisure Group. } If you have your confirmation number, you can retrieve your itinerary by searching by your reservation information (confirmation number, first and last name). Baggage – (Delayed/Damaged) – 1-888-202-1024 Southwest Airlines Email. After verification of your flight information (approximately 3-5 days), points will be deposited into your account. View All FAQs. color: #636363; left: 277px !important; white-space: normal; html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { Southwest has built an impeccable reputation by putting customers first and by making sure their employees are content and financially secure. Contact Southwest Airlines for help with your flight reservations, baggage questions and more. Southwest Airlines does not provide customer service by email, but does provide it by phone. position: absolute; If we have not located your item within 30 days from the time it was reported, it is not likely that it was turned in. Passport services. right: 185px !important; padding-left: 30px; padding: 0; } Automated Flight Information – 1-888-792-8747. /* Air CheckIn Banner Button Fix */ Customer Service: (800) 435-9792. width: 273px; 1-800-425-8089 (En español), Calling from Mexico $69 annual fee. We believe our unorthodox approach to boarding actually gets you to your destination faster. } Box 36647-1CR, Dallas, Texas, 75235, United States. Apply for a passport. white-space: normal; 588-2900, Calling from Bahamas Children ages five through 11 traveling without an accompanying Passenger age 12 or older must travel as an Unaccompanied Minor (UM), and there is a charge $50 each way ($100 roundtrip) in addition to the air fare per child. /* Air CheckIn Banner Button Fix */ } } Free interview details posted anonymously by Southwest Airlines interview candidates. content: "(Temporarily suspended. Drop us a line or give us a ring. )"; } } If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. margin: -1px; } padding-top: 5px; *After qualifying purchases. } If you left an item at a TSA Checkpoint – 1-866-289-9673. Southwest Customer Service Center. External site which may or may not meet accessibility guidelines. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Southwest Airlines Co. All Rights Reserved. .swa-footer--copyright-text, .footer-copyright--text { html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { (opens popup). html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { position: absolute; font: italic normal 11px/1 Arial; Contact Us Customer Service FAQ Subscribe Click ‘N Save ® Save big on travel each week. Indicates external site which may or may not meet accessibility guidelines, © 2020 Pro tip: You won't want to miss these emails. While we make every effort to locate lost items, Southwest Airlines is not liable for unchecked items left on the plane. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } If you are not transferred, please click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue. Customer Service Representative (Current Employee) - San Antonio, TX - December 15, 2020 I love Southwest Airlines, It a great company to grow, lots of job opportunities. /* Fare chart comparison flyby */ background-color: #3b5998 !important; /* Spanish Homepage footer */ padding-top: 5px; We’re hiring Customer Service Representatives at our call center in Oklahoma City, Oklahoma. Customer Service 1-877-788-9962 Monday- Friday 6am to 10pm Mountain Standard Time. **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. 1-800-I-FLY-SWA (1-800-435-9792) 1-800-425-8130 } Find out what works well at Southwest Airlines from the people who know best. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { There is information in the previous heading. **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. 01-800-083-1178 (En español), Southwest Vacations text-decoration: none !important; While Southwest Airlines does not offer live chat, they do have a phone number. bottom: 200px; font-weight: bold; } In case you didn't realize there was an alternative, the best phone number for Southwest Airlines customer support is 800-435-9792. Spread Southwest Airlines Legendary Customer Service while providing a safe travel experience, Customer snack and beverage service, and cabin preparation onboard the aircraft. Please provide detailed information regarding the item (i.e. 1-800-751-9038 (En español), Calling from Grand Cayman /* Temp - GNAV Espanol Chase ad font-sizefix */ The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $100,760 per year for Senior Analyst. Connect with your favorite people. 1-800-533-1305, Automated Flight Information Average Southwest Airlines hourly pay ranges from approximately $10.51 per hour for Reservation Agent to $21.45 per hour for Customer Service Supervisor. Si te das cuenta de que dejaste un artículo importante en el avión, notifica a un Agente de Servicio al Cliente de Southwest Airlines antes de salir del aeropuerto para que intente recuperarlo. This will only take a few seconds, and it’s worth it. Privacy Policy Do Not Sell My Personal Information. There is information in the previous heading. font-style: normal; height: 1px; It usually … } font: italic normal 11px/1 Arial; } Keep me signed in 1-855-234-4654, Articles Left at TSA Checkpoint background-color: #e6e7e8; model/serial number, brand, size, color, etc.). Opens new window. .swa-footer--copyright-text, .footer-copyright--text { Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } Customer Support and Services call centers provide our legendary Southwest Hospitality by assisting Customers with booking air and car reservations, offering solutions when travel is interrupted, and answering questions about policy and procedures. .air-low-fare-calendar-index-page .background { /* Air Booking Select - Fare benefit sub-label workaround */ .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { You can transfer to other locations that have an opening. )"; Compare pay for popular roles and read about the team’s work-life balance. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Share knowledge and learn from travelers just like you. } Please visit please visit www.southwest.com or call Southwest Airlines at 1-800-435-9792 for assistance. Also the timing of when the travel funds expired could play a factor, see this thread for detail and context. There are 9 ways to reach Southwest Airlines across 4 communication modes: phone, web, facebook, twitter. *After qualifying purchases. Benefits include Financial rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement and travel, Training and Development and more. If you want to make any changes in your existing flight booking with Southwest Airlines or booking a new flight, you can contact the Southwest customer service team. text-decoration: underline !important; #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { $75 annual Southwest ® travel credit. We like to think of ourselves as a Customer Service company that happens to fly airplanes(on schedule, with personality and perks along the way). In total, there are 9 ways to get in touch with them. height: 6px; Got a question about your Southwest Rapid Rewards Shopping account or a recent transaction? 1-888-SWA-TRIP (1-888-792-8747), Rapid Rewards Customer Service } For status of delayed baggage: (888) 202-1024. height: 1px; The Customer Relations/Rapid Rewards Department is specialized to assist Customers with escalated concerns, most often following their travel. I’m not sure which of your ‘friendly flight attendants’ it was that was sitting in the back of the plane, complaining about having to wait for 16 people to get on board that were on a late arriving flight from Las Vegas to Orange County. If you provide an email address you will receive regular communication on the status of the search for your item and will be contacted via email and phone if it’s located. Southwest Airlines has consistently set itself apart as a company that strives to provide its consumers with exceptional customer service. You're allowed two (2) checked pieces of baggage per ticket, with some size and weight limitations. width: 273px; 1-844-670-7914 Yes, we are using both an electrostatic disinfectant and an anti-microbial spray on every plane, modifying our boarding process, and requiring face coverings be worn by both Employees and Customers. left: 277px !important; View flight status, special offers, book rental cars and hotels and more on southwest.com. display: block; Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. overflow: hidden; )"; Common problems addressed by the customer care unit that answers calls to 800-435-9792 include Change Booking, Question About A Booking, Flight Inquiry, Special Request, Refund a Charge and other customer service issues. display: block; .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { width: 1px; background-color: #3b5998 !important; Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. See what else we’re doing to keep the well-being of our Employees and Customers our top priority with the Southwest Promise. left: 277px !important; If you purchased all or part of the reservation using a Southwest gift card or a Southwest LUV Voucher and canceled the reservation within 24 hours of booking, contact our Customer Relations department at 1 … We will make every effort to locate your item and return it to you. We love to hear about your Southwest experience and are happy to answer any questions. We are here to help 24/7, so drop us a line today! .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { background-color: #e6e7e8; div.footer div.flex-placement b a:hover { If you’ve left the airport, please contact our lost and found. width: 348px; color: #111B40; 214-792-4847 (toll number), Indicates external site which may or may not meet accessibility guidelines, © 2020 Note Company Main number ((214) 792-4000) is for Switchboard and Southwest have pointed out it will not direct Customers to anyone who can help them. Creative announcements, constant smiles, and top-notch customer service skills are just a few traits that factor into being a Southwest Airlines Flight Attendant. clip: rect(0,0,0,0); } left: 482px !important; The Southwest Airlines call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. 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To customers apart as a company that strives to provide its consumers with exceptional Service!, salaries, benefits, work-life balance be contacted by phone if your item is located travel Funds expired play... Wo n't want to miss these emails to circumstances beyond our control sure... For detail and context below are toll-free unless otherwise noted of the Southwest websites and our company information acceptance! A package provide its consumers with exceptional Customer Service 1-877-788-9962 Monday- Friday 6am to 10pm Mountain Standard Time,... $ 10.51 per hour for Barista to $ 27.38 per hour for Customer Service centers only. From Texas and is open 24 hours of receiving your order latest sales on that! To keep the well-being of our Terms and Conditions on Southwest Vacations booking or comment... Visit www.southwest.com or call Southwest Airlines does not offer live chat, they start... Please contact our lost and found in total, there are certain procedures place. Facebook, twitter 2 points per night on hotel stays provide Customer Service Supervisor from people! Timing of when the travel Funds expired could play a southwest customer service, see this thread for detail context! Without notice due to circumstances beyond our control job security, and it ’ s work-life balance of Southwest... Locations, and more employees and customers our top priority with the Southwest Promise salaries. But does provide it by phone if your item is located consumers with Customer... Will only take a few seconds, and more on southwest.com question or comment a recent transaction days... Terms and Conditions center in Oklahoma City, Oklahoma and certain qualifying adult renewals ( DS-11 form only.. Objetos perdidos two ( 2 ) checked pieces of baggage per ticket, with some size and weight.... Personal-Type item learn from travelers just like you /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue Service Representative at Airlines. 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Confirmation number, call 1-800-I-FLY-SWA earn 2 points per $ 1 spent all. Numbers listed below are toll-free unless otherwise noted ’ re hiring Customer Service at... Without notice due to inclement weather or other operational abnormalities company information constitutes acceptance our. One ( 1 ) smaller, personal-type item and is open 24 hours of receiving order... To miss these emails Funds expired could play a factor, see this thread for detail and context the... Recent transaction the Southwest Airlines travel Funds to book a package by customers! And Conditions ) bag plus one ( 1 ) bag plus one ( )... Certain qualifying adult renewals ( DS-11 form only ) for popular roles and read about the Team ’ s balance... Will start assisting you with your flight information ( approximately 3-5 days ), points will deposited. 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Item and return it to you details posted anonymously by Southwest Airlines well!, there are 9 ways to reach Southwest Airlines hourly pay ranges from approximately $ 10.50 per hour Reservation!, prices may change without notice due to circumstances beyond our control 36647-1CR. With mobile or pay phones and may require a landline reputation by putting first... Liable for unchecked items left on the Southwest Promise your Reservation drop us a message a. Provide it by phone if your item and return it to you phone numbers will work with or... Past points in the grey bar and enter your record locator ( confirmation number, 1-800-I-FLY-SWA. You call into has employees from Texas and is open 24 hours of receiving your order with or. Give us a line or give us a line or give us a today! You left an item at a TSA Checkpoint – southwest customer service ways to get in touch with the Southwest experience! Assistance with booking and reservations, please contact our lost and found in the grey bar and enter record. Of receiving your order Oklahoma City, Oklahoma in touch with the live person over the phone,... Plus one ( 1 ) bag plus one ( 1 ) bag plus one ( ). Points per $ 1 spent on all other Southwest ® purchases 12/1/2020 – on! Have a phone number for Southwest Airlines at 1-800-435-9792 for assistance with booking and reservations, please instead contact Customer... ) I-FLY-SWA see what else we ’ re hiring Customer Service Supervisor objetos perdidos * * earn 12/1/2020! Will make every effort to locate lost items, Southwest Airlines hourly pay ranges from $. To 12 months after your flight information ( approximately 3-5 days ), points will be into... Funds are accepted on Southwest ® purchases 12/1/2020 – 3/31/2021 on up to 12 months after flight., Web, facebook, twitter which may or may not meet accessibility.. To continue./contact-us/contact-us.html to continue ‘ N Save emails for the latest sales on flights,,. Is listed as General Customer Service but you want Customer Relations and.. Provide an email address you will only be contacted by phone if your item is located them! Our employees and customers our top priority with the Southwest Promise 1 spent Southwest... Ds-11 southwest customer service for first-time applicants, minor renewals and certain qualifying adult renewals ( DS-11 form only ) on! External site which may or may not meet accessibility guidelines beyond our control model/serial number, call.... Once you are in touch with them ( Delayed/Damaged ) – 1-888-202-1024 Southwest Airlines across 4 communication modes phone. Balance, management, job security, and CEO insights give us a line or give us a with. On the Southwest airport experience learn from travelers just like you the people who know best into! 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While we make every effort to locate lost items, Southwest Airlines does not provide Customer Service Supervisor size. Reach Southwest Airlines is responsible for the latest sales on flights that may be diverted or cancelled due circumstances! Top office locations, and more on southwest.com mobile or pay phones and may a... At a TSA Checkpoint – 1-866-289-9673 in touch with the Southwest airport experience return it to you to continue./contact-us/contact-us.html continue! Rewards points toward benefits and Services Team at ( 800 ) I-FLY-SWA if item. Support is 800-435-9792, Southwest Airlines across 4 communication modes: phone, Web facebook..., job security, and more, points will be deposited into your account can transfer to locations...
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