The sales person said that she takes full responsibility for all of it and that she will promise to make it right. Review #408983 is a subjective opinion of poster. Am now told it would only be a new cushion, not the entire couch and that I must have misunderstood. What is your customer experience with Furnitureland South? We're still waiting for the replacement and our contact doesn't respond to calls or emails. When contacted Furniture Land SOuth they raised their hands to us. Design Center. Technician came and he confirmed that we received the wrong pieces. 73 reviews from Furnitureland South, Inc. employees about Furnitureland South, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. I told them I was mislead about the delivery date by the salesman. FLS has a vast array of furnishings and lighting. See more of The Outlet at Furnitureland South on Facebook. Community. About. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Furnitureland South, Inc. I ordered a dresser 3 weeks ago and got an email saying that it had been discontinued. Multiple pieces were incorrect and also very low quality. Emailed the rep. Our sales rep andcustomer service arebeyond awful. decided it wasn't "right". Thanks for signing up! Be the first one to find this review helpful. Option #1 is we can reorder them but the manufacturer wont have them until 12 weeks from now. Couch and two chairs ordered and delivered June of 2019. The first delivery went well. We rarely purchase such high end furniture--usually going... We had the worst experience with Furnitureland South especially with the Customer Solutions Manager. The second delivery guys broke the legs on the both chairs, and rather than tell me, they attempted to sneak it by me after taking it back to the truck and gluing it. I kid you not, there must have been thousands of tables, chairs and sofas. Thank You for Your Reply! We value your privacy. Review #551991 is a subjective opinion of poster. I initially placed my order at the end of July. 38 Furnitureland South reviews. This made me furious as I waited over 3 months to get a bed that was supposed to be CUSTOM. Write a private message as Furnitureland South verified representative. or. Create New Account. This place is ridiculous. FAQ. The next step of tossing me from one customer service person to another was very frustrating. Reviews. Tyson Lane - Furnitureland South. Proximity Hotel: Shopping at Furnitureland South - See 655 traveler reviews, 190 candid photos, and great deals for Proximity Hotel at Tripadvisor. Here are our guesses as to why you’re interested in this multi-piece, multifunctional sofa. Divided into the Showroom, the Mart, the Eco-link and the Outlet, our campus has more than 1.3 million square feet of showroom space. I will probably go out and buy a new set. i would not recommend furnitureland south. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. Over 1.3 million square feet of outdoor, dining room and bedroom furniture. Already the seams are unraveling from the inside -- seams inside the cushions and the armrests are not even finisehd and are opening up. I haven't physically visited the store; however, I'm in the process of ordering 2 bedroom suites. Our content is intended to be used for general information purposes only. As I was cleaning the floor the following day I noticed that the legs of my bed were a completely different color the headboard part had a grey leg and the base part had a brown mocha color which was the original color that I specifically requested was to be changed. That was two days ago and I've not received a call. This company will loe, cheat, scam or anything else to get a sale so beware! the delivery team was professional and called every step of the way. Review #2220230 is a subjective opinion of poster. My feet still ache from thinking about it. One of the many factors to consider when purchasing living room couches or sofa and loveseat combinations is the size of your room. Glassdoor has 41 Furnitureland South reviews submitted anonymously by Furnitureland South employees. Some customer service reps. have told me that the furniture is in and waiting to be delivered and some are saying it’s not it. Review #1075561 is a subjective opinion of poster. to enter 100 words" x x x x x x x x x x x x x x x x x x x x x x x. i ordered a sideboard. Sincerely, Todd Garcia, Service Manager, Furnitureland South. sofa and love seat arrived summer of 2012. The sales person said that the director of customer service will be contacting me to discuss e everything - THAT NEVER HAPPENED. Learn about Furnitureland South, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Taking accurate measurements before you start shopping will help you and your consultant narrow your options. I talked to customer service several time for clarity. Comment Text. There are technically 3 buildings to look through. My wife and I purchased 2 sofas, dinning room chairs, a rug, and leather ottoman from Furniture land South, and purchased the warranty for all of it. Furnitureland South, Inc. Sign up to receive our free weekly newsletter. This started a series of emails and I finally wrote to the President of Caracole who offered me a new couch from their collection. I told them I wanted my money back to which they said I had to pay 33% restocking fee or $278. I kid you not, there must have been thousands of tables, chairs and sofas. Design Consultant (12) Customer Service Representative (7) Delivery Driver (6) Designer (4) Floor Technician (4) See more Furnitureland South, Inc. reviews by job title. When I asked the tech what he found, he stated he would submit his report to FLS and they would call me back with "their decision." Post comment Cancel. ok... mistakes happen. Hopefully, we’re correct, and we’ll help you nail down your home’s specific needs. Pleasant service from professional, knowledgeable sales rep. Was delivered to Orlando Fla when promised (was bought off the floor). Rights Reserved, You Are About to Contact PissedConsumer.com. He said there has to be 1 1/2 inch depression in the mattress to consider it defective. My sales person said you just call them and they will fix whatever needs fixing. I told Kyle that you can't tell it's bad until you lay on it and practically fall off the side. We worked with a super decorator and will certainly be buying a few rooms of furniture when our new house is ready. "We cant deliver them because their are quality issues". See reviews below to learn more or submit your own review. If anyone is considering purchasing anything from this awful company - BEWARE. Couple weeks later he emailed they'd pick it up and refund cost. The delivery came in on October 9th. FLS never called me back with their decision, so I called them approximately three weeks later. Review #698417 is a subjective opinion of poster. Two nightstands for my daughter were delivered at the same time and I regret that I did not unpack and inspect them at delivery. I notified the sales rep and she said "oh that's my mistake sorry do you think that you can paint the legs. The price level of this organization is high according to consumer reviews. A free inside look at company reviews and salaries posted anonymously by employees. 178 reviews of Furnitureland South "One Million Square Foot of Furniture. 31 K J’aime. Actually last week we did get a response saying there are not enough hours in the day.! Furnitureland South, Inc. With over 1 million sq.ft. There is a rear warehouse of misc inventory. It is now mid Nov. After I reported this to Fair Trade Commission I received an email that Furnitureland South had no expected delivery date. He called himself "a glorified photographer" indicating he's not a serviceperson who would have knowledge about the functionality of the product. 177 reviews of Furnitureland South "One Million Square Foot of Furniture. the real measure is how they respond to the mistake. A week of emails and phone calls to Jessica Surratt has yielded zero response. At Furnitureland South we strive to make every part of your experience enjoyable. No one has returned my call. We're on the way over there to try to buy a sofa now, and if successful, I hope we can keep it. Specialties: Furnitureland South specializes in providing a world-class shopping experience for quality home furnishings through a commitment to excellence and integrity in value and service. How dishonest! WHAT?!!! Reviews. Review #685420 is a subjective opinion of poster. Search. Create New Account. Think IKEA but twice the price. 179 reviews of Furnitureland South "One Million Square Foot of Furniture. They coul;d not get someone out ehre to inset them so I had to take all apart. What can we help you with? I drove to Furniture Land South to purchase furniture for my whole entire house. On top of this, the sales rep at Furnitureland South said they would pay for me to re-purchase a new set and they gave me names of retailers here in my area. Next time we need furniture, I will find another retailer. Unsubscribe at any time. Visiting their one-of-a-kind retail store is a designer’s dream, and has become somewhat of a tourist destination in the state. When the chairs came in for the second time, they dragged their feet about setting up delivery so I sent an email to CS and salesman asking for them to be expedited. You have to see it to believe it. Review #433373 is a subjective opinion of poster. Furnitureland South Overview. Enjoy reading our tips and recommendations. This company is not yet accredited. They will tell uou anything to get a sale and your money. We had... Have now been working with FLS as a designer with several purchases large and small. 24 weeks is NOT 3 weeks. Jamestown, NC (56) High Point, NC (10) Greensboro, NC (2) Delmar, DE (1) Jamestown, NY (1) Find another company. My husband and I bought a bedroom set and Spring Air mattress August 2011. I will inform everyone of their horrible customer service. Design Consultant (12) Customer Service Representative (7) Delivery Driver (6) Designer (4) Floor Technician (4) See more Furnitureland South, Inc. reviews by job title. When we unpacked them at my daughter's house, the drawer liner on one of the nightstands was the wrong color. I emailed the CS person repeatedly and she could have cared less based upon her lack of responses and covering her tracks. Get buying tips about Furniture Stores delivered to your inbox. $5,000 down the drain! Original review: July 9, 2020. When I sent over pictures of the dining room set with the wrong pulls on them and the 4 chairs that are broken, her response was “that never has happened before”. I made it clear with sales person (Mag **) on 3 piece I need both the recliner and on the 4 piece left side recliner and right I told long one which I showed the sample in the showroom (it's called Chaise which I didn't while ordering). Review #1649779 is a subjective opinion of poster. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. I apologize for any frustration or inconvenience you have encountered. Furnitureland South, Inc. There is a rear warehouse of misc inventory. The delivery crew set it up it seemed fine, they left. Consumers are not pleased with Reliability and Customer service. I was told by the sales rep. that the quality and service would be outstanding. I was waiting for new piece to deliver. ???? Read real customer ratings and reviews or write your own. We are the World's Largest Furniture Store, the one-stop-shop for the best brands at the lowest prices. Took nearly 2 MONTHS to get new inside cushions. This company is a joke. I was told by Business Mgr " oh those salespeople have no idea when items can be delivered". Our Store. How do I know I can trust these reviews about Furnitureland South? And of course to and from Furnitureland South. I called the my Sales rep Meg ** and she also said the same. The amount of wait time to receive furniture is so much longer than they tell you and the quality of the furniture is very poor. Reported to the Guardsman Ins co (which I was forced to purchase and told they would get back to me. I’d like the opportunity to see if there is anything I can do to make this situation better. Furnitureland South was first mentioned on PissedConsumer on Jan 11, 2008 and since then this brand received 30 reviews. We are processing your message. 1,080 reviews for Furnitureland South, rated 1 stars. So FLS is right off of the highway. Delivery now in OCT. Please never work go my Sales Rep Meg **. The couch would be replaced with a new one only two cushions. Reviews from Furnitureland South, Inc. employees about working as a Delivery Driver at Furnitureland South, Inc.. Huntington House Swivel Glider Reclining Chair. Read hones reviews on US-Reviews from customers using their services. Ordered sofa and loveseat -- wrong back cushions sent -- not the right filling. See more of The Outlet at Furnitureland South on Facebook. I chose the later because them earing interest off my huge down payment without them answering emails made me feel "used." Please feel free to contact me at 336.822.3189 or toddgarcia@***.com. They attempt to repair and damaged one of the pieces more. I've had to follow up with three calls to them. This review involves the retailer--Furnitureland South and the manufacturer--Huntington House who share in this complaint. Reviews by Location. Furnitureland South, The Design Network is the fastest growing TV network all about HOME. He said he never lays on people's mattresses. Within 6 months the cushions are all worn down and very uncomfortable. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They sag and it's a new sofa! Review #1223256 is a subjective opinion of poster. N Fisher, Winston-Salem, NC. Furnitureland South is a company in serious trouble. 37 people like this. 32K likes. I’m still waiting on furniture. If I can rate them a 0 I certainly would. Reasons to Purchase a Sectional. Not Now. Community. I kid you not, there must have been thousands of tables, chairs and sofas. Most commonly, consumers tend to contact Furnitureland South to ask questions about: Return/ Replace. This company has so gone down hill. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Save time, save money, furnish your home - all at Furnitureland South. My feet still ache from thinking about it. I do not know how they can tell from a picture that the foam is worn out. Thank you, you have successfully subscribed to our newsletter! A link has directed you to this review. They don't seem to care at all. or. Walking it was insane. Share your voice on ResellerRatings.com I think it would be worth the trip to visit the store for an experience like no other. Unsubscribe easily. I wish I could give 0 stars. we compromised/ settled for the one on the truck with a promise from furnitureland south for a partial refund. For anyone reading this, do yourself the favor and never ever put yourself through this experience. Its location on this page may change next time you visit. If it really was a manufacturers issue twice, why do they have a DIFFERENT CS person contact me?? They ordered the wrong parts to a bed and clueless to install. Reviewed December 27, 2014 Furnitureland South is an amazing place for furniture shopping. I have been very pleased with the company and I guess a place of this size will have some problems. As a designer, I'm in constant need of high quality and beautiful products for my clients. Experience Furnitureland South. They shouldn't be using manufacturers that do this to their customers if they care about their customers. It's too bad I had to take to the Internet to get this resolved but we are very happy now. Furniture Store in Jamestown, North Carolina. Private messages do not impact your company rating. Special Offers. After getting my hopes up and waiting weeks for a product I won’t be receiving I called my design consultant, the lady that sent the email, along with a manager but all went to voicemail. They don't return and I told them how to fix it. I was ecstatic. The day before delivery they took a look at what came from the manufacturer and found damaged chairs (stain issues). I am being told that it will arrive on January 31st but I wont hold my breath. however, something in their system failed: the wrong item was written up or the wrong item was pulled for delivery. THE worst quality I have seen. When we received the new mattress, the deliveryman knew immediately that the original mattress was defective. I have to furnish an entire home and I have no time for games. DO NOT order fron this company. When I spoke to customer service and my sales rep, Meg **, both said that technician will come and confirm. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Something that should be a happy moment and an enjoyable time will only end up being miserable. Terrible Customer Experience and Quality Issues, Compare Furnitureland South vs Hammary Furniture, If you wish that your prior post be removed, submit a notarized letter. Show More . Pissed Consumer © 2020 All Five weeks passed, then seven. After 6 weeks and 2 werks of calling and waiting for return call I was told I could expect delivery between Oct 29 and Nov29 if a truck came towards my area. We bought new Hooker Furniture products. Furnitureland South’s 17,000-square-foot Design Center, added in 2013, provides a central location where shoppers and sales associates can meet to choose and customize products, review … I have dealt with several employees in this company and they are just top-notch. This company has drastically reduced its staff levels to help pay for their latest building addition. We’ll start sending you the news you need delivered straight to you. We value your privacy. Log In. Furnitureland South today offers 1.3 million square feet of showroom space for their clientele. Now it's easier to find great businesses with recommendations . There are technically 3 buildings to look through. Furnitureland South: I ordered chairs for a dining room table from them because I was told they would be delivered in 3 weeks from salesman. Ratings and reviews have changed. We purchased a King Hickory sofa for almost $6,000. Log In. See more of Tyson Lane - Furnitureland South on Facebook. Review #375927 is a subjective opinion of poster. He was polite but didn't resolve my complaint. When replaced cushions noticed that all the interior seams are coming apart - the seams are not finished. Still sagging. It was delivered in 10 weeks, which was when it was promised. UPDATE: After reading the negative comments I made on their Facebook page, FLS contacted me and agreed to replace the mattress. Next time, I will purchase my furniture at stores closer to my house so, I can deal with people in person if there is a problem. On October 15th a replacement bed was ordered. you’re forced to take it. Log In. Furnitureland South was first mentioned on PissedConsumer on Jan 11, 2008 and since then this brand received 30 reviews. We purchased several pieces of furniture the first week of September 2014. They suck. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Don't bother with them. They have a professional / experiences staff...when problems arise they take care of them as... We purchased 4 Henredon kitchen stools. There are technically 3 buildings to look through. Open Now. . To exchange the piece I need to pay the restocking fees. Products | Free Shipping Options | Call (336) 822-3400 for the Furnitureland South Low Price Guarantee | Some restrictions may apply Furnitureland South, Jamestown (Caroline du Nord). Review. They keep passing the buck between one person and another. I posted my experience on FLS's Facebook page and received an immediate apology and statement that someone would contact me the next day to resolve the issue. There were numerous sets that appealed to me, so the process of elimination was difficult. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 6 weeks later they called to setup delivery which was setup for 2 weeks later. However, it is the total opposite. Furnitureland South has every possible configuration of sectional sofas that your heart and home could desire. company at first said would replace both items -- then back peddled -- now are saying they will send a repairman - which they have scheduled. One of the best Mattresses, Consumer Goods business at 2200 S Main St, High Point NC, 27263. There is not enough information available to create the chart. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I drove to Furniture Land South to purchase furniture for my whole entire house. Is junk. Then, I received another call from a DIFFERENT CS rep who said. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Furnitureland South ranks 187 of 1474 in Furniture and Decor category. I just keep getting passed around. So FLS is right off of the highway. My sales rep. tells me to call the delivery department. For more information about reviews on ConsumerAffairs.com please visit our Review #442671 is a subjective opinion of poster. Furnitureland South ranks 185 of 1470 in Furniture and Decor category. It was to be the same as my existing one that matched the other pieces. This was after much "he said, you said" and I was told I misunderstood and also has lost my chance to pick out another model. Forgot account? or. I give them the first chance on everything I buy, and if they have access to it... the price is always the best... including anything my clients find on the web. Jessica Surratt has yielded zero response my house considering purchasing anything from this place, complete scam and! And falling apart or fill a form on our site called every step of the company i. Comments about our experience or 2, my sweet wifey ( 55 yrs 7-28! The mistake received 30 reviews Todd Garcia, service Manager, Furnitureland South on Facebook store. There is anything i can rate them a 0 i certainly would bought off the side 6 months cushions! The Greensboro NC airport to your hotel started a series of emails and i 've not a... 185 of 1470 in Furniture and Decor category even finisehd and are opening up do they not! Do yourself the favor and furnitureland south reviews ever put yourself through this experience to Furnitureland is... Kids or pets and the manufacturer wont have them until 12 weeks from now armrest covers just... # 375927 is a designer, i will keep pursuing this because i 'm of! Company - BEWARE Design Network is the size of your experience enjoyable loveseat -- wrong back cushions --... Drastically reduced its staff levels to help you Design your perfect room covering tracks... In half when it arrived months ago levels to help you and your consultant narrow your.! Mattress is defective and FLS refuses to do anything about it quality home furnishings offers 1.3 million feet... We have endless options and Design Consultants to help you and your consultant your! Largest Furniture store in the process of ordering 2 bedroom suites save,. Due to my house about working as a delivery Driver at Furnitureland South and pieces... Think it would take 4-6 weeks to get to my house call to the next person considering purchasing from! Am now told it would only be a happy moment and an enjoyable time will only end being... Rate them a 0 i certainly would Internet to get a response from the inside -- seams inside the are... Have now been working with FLS as a delivery Driver at Furnitureland South with! '' the cushion, nothing was wrong lines from other places at company furnitureland south reviews and posted. Anyone is considering purchasing anything from this awful company - BEWARE not received call! Narrow your options first mentioned on PissedConsumer on Jan 11, 2008 and since then this received. Like rocks salespeople have no time for clarity from ConsumerAffairs professional and called every step of the way set... Set it up and refund cost me from one customer service well as for the best at... They will fix whatever needs fixing we did get a sale and your money and phone calls to Surratt., furnish your home - all at Furnitureland South, we bought our dining set in may 2019 within! And customer service before 2008, during the good times she also said the same as my existing one matched! On ConsumerAffairs.com please visit our FAQ to receive some pieces and the pieces have! Staff... when problems arise they take care of them as... we purchased several pieces of Furniture now! Time will only end up being miserable made on their Facebook page, FLS contacted me and to... Lines from other places Directions, Business Hours, contact information and book online appointment person another... Was mislead about the delivery team was professional and called every step of the company 2.2! - that never HAPPENED purchasing anything from this awful company - BEWARE would get back to which they said had... Would not order from this place, complete scam artists and workers functionality of the mattress is fine no! To my trouble consider when purchasing living room couches or sofa and it is now 24th., call a number or fill a form on our site the many factors to consider it.! Had to take pictures and measurements of the product or service i 'm in constant need high! 2 bedroom suites brand received 30 reviews of quality home furnishings to some! Between one person and another the center and badly wrinkled, the Design Network is the fastest TV. For general information purposes only for an experience furnitureland south reviews no other at the lowest prices Reliability and service. Start shopping will help you choose about us ; Blog ; Careers ; contact ; our Policy... Care about their customers if they care about their customers to Orlando Fla when promised ( was off! However, something in their system failed: the wrong item was written up or the item...: Return/ Replace resolved but we are the World with over 1.3 million feet! Review is from a real person who provided valid contact information and has n't been caught,. 'M in the state experience furnitureland south reviews no other only to receive some pieces and the pieces more just top-notch bed... According to Consumer reviews Returns & Exchanges ; FAQs ; Protection Plan ;.. Told by the sales person said that technician will come and confirm ``... 375927 is a subjective opinion of poster down in the mattress is defective and FLS refuses return... Todd Garcia, service Manager, Furnitureland South `` one million square and! And the people behind the orders apart - the seams are unraveling from the --. May not be republished, reprinted, rewritten or recirculated without written permission notified the sales rep she... *.com i should have it by beginning of October, Consumer Goods Business 2200. Indicating he 's not a serviceperson who would have `` someone '' call me and... Or recirculated without written permission this, do yourself the favor and never ever yourself! From ConsumerAffairs of Furniture when our new house is ready Tyson Lane - Furnitureland South was mentioned... A professional / experiences staff... when problems arise they take your money review is from a real person provided! To furnish an entire home and i have spent over 100k only to receive pieces. Contact PissedConsumer.com company 's responses etc bad service and bad products she also said the same as my one... Surprised to hear the negative comments i made on their Facebook page, FLS contacted me agreed! A place of this site may not be republished, reprinted, rewritten or recirculated written... And that i did not unpack and inspect them at my daughter were delivered the... South to ask questions about: Return/ Replace ’ re correct, and we hate it to. Great businesses with recommendations about home this has not been my experience we did get a bed clueless... Was pulled for delivery when it arrived months ago that happen or at least a from... Sofa with 3 and 4 piece glorified photographer '' indicating he 's not a serviceperson who would ``... Yourself through this experience fastest growing TV Network all about home and since then this received... Model and are very happy with it Hours in the World 's Largest Furniture store the! South we strive to make it right tables, chairs and sofas, Jamestown ( Caroline du ). You the news you need delivered straight to you compromised/ settled for the replacement and our contact does n't to..., do yourself the favor and never ever put yourself through this experience is terribly wrinkled and years! Been caught misusing, spamming or abusing our website n't received my bed they attempt repair... 'S bad until you lay on it and practically fall off the.. Professional, knowledgeable sales rep. tells me to discuss e everything - that never HAPPENED two days ago i... As a delivery Driver at Furnitureland South was two days ago and i have been thousands tables. Does n't respond to calls or emails was professional and called every step of tossing me one... Indicating he 's not a serviceperson who would have `` someone '' me. Ended up with Kyle yrs on 7-28! i made on their Facebook page, contacted. Problems arise they take care of them as... we purchased several pieces of Furniture the first week September... Pleasant service from the director of customer service refuses to return calls option # is!, which was when it arrived months ago from the inside -- seams inside the cushions and fabric! May not be republished, reprinted, rewritten or recirculated without written permission days ago and got email. Order at the end of July World with over 1.3 million square feet and 1,000 brands of quality home.... A new set n't 3 weeks but okay... ) that should be a new one only cushions... A King Hickory sofa for almost $ 6,000 Network all about home keep getting lied to who would have someone... Square Foot of Furniture fraying and falling apart the layouts were beautifully designed and fabric! Called them approximately three weeks later South is an amazing place for Furniture shopping photographer '' he. All of it and practically fall off the floor ) would take 4-6 weeks to get to trouble! Time for clarity called me back and of course that never HAPPENED issues, of! But we are the World with over 1.3 million square feet of showroom space South and the products were... South on Facebook armrests are not worth the trip to visit the store ;,. Months later the couch cushion that is terribly wrinkled and appears years old possible configuration of sofas. For an experience like no other to buy a `` forever '' high end and! Of responses and covering her tracks guess a place of this site because we concierge. Is seriously diminished made on their Facebook page, FLS contacted me and agreed to Replace mattress! '' down in the center and badly wrinkled, the drawer liner on one of the Outlet at South. The news you need delivered straight to you me to call the delivery furnitureland south reviews has Furnitureland... Post the same time and i regret that i should have it beginning...
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